You are sick and you don’t have a family doctor? Tips on how to get medical services in Quebec.

I had a hysterectomy in the summer 2023. I’m currently writing a graphic memoire on this subject.

To get to the surgery, I spent a year running around seeing doctors and visiting clinics and hospitals. I’ve had blood tests twelve times.

I’ve learned a few things about navigating the Quebec health system which seemed not transparent and confusing sometimes. I wished that I knew better. Here are my five tips.

1. Call 811 Info-Santé / Info-Social. It’s a free telephone consultation service. They give you some advice on what to do next. They may book you with a doctor right away or with a nurse first to book with a doctor, depending on situations.

2. Register yourself to get a family doctor. You will be listed on a waiting list. (It might take long, it could be years or never. I’m still waiting.)

   By registering to a family doctor, meanwhile, you will be assigned to a group of doctors (to a clinic in your neighbourhood). The wait is a few months. Once you’re registered, you call 811, option 3 to make an appointment to get a service you need.

3. If you need to go to an emergency in Montreal, try French hospitals instead of English ones. The English ones seem more crowded, in general.

4. If you need to get a blood test, there are a few options:

   Free services at CLSC and hospitals

   CONS: Before COVID-19, we could just show up. Now, we need an appointment. The places get booked very quickly, usually one month in advance. But occasionally spots open up so don’t give up. Check back often, or give them a call.

   With fee: at pharmacies and super clinics, or private clinics

   CONS: There is a fee $40 and up, and this is not reimbursed by private insurances.

   PROS: It’s easier to get an appointment, even on the same day is possible. Depending on the doctor’s affiliation with the clinic, it might be free. It’s always good to double check with the receptionist about the fee.

5. If you are at a loss, visit CLSC in your neighbourhood in person. Also, pharmacists at drug stores are helpful.